Who are we?
Launched in April 2011, Boux Avenue is a Lingerie brand based in London. We design fabulous lingerie, nightwear, loungewear, sportswear, swimwear and dresses. Our Boux Avenue design team design our gorgeous collections and lingerie right here in London, always with our customer and our fabulous community in mind. Upgrade your wardrobe and lingerie drawer with collections curated to empower every curve, whatever your shape or style. With unique shopping destinations, mobile & desktop sites and convenient delivery options, Boux Avenue is your go-to for every season.
What is the role?
We are seeking an Ecommerce Trade Manager to join our team. This position would be suited to a hard working person who has high attention to detail, great organisational skills and who is looking to expand their eCommerce experience in a creative and collaborative environment.
What will your key responsibilities be?
- Build Trade calendar of trading events to meet the needs of the market and maximise sales opportunity (UK and International Markets)
- Manage the planning process of sale budgets by Product Departments and Categories
- Report on sales, key metrics and promotions in daily, weekly and monthly trade meetings
- Take full ownership of active day-to-day trade plan and promotions, reacting to performance signals, proposing new promotional solutions and fresh approaches
- Collaborate with Buying and Merchandising on range availability and to identify product opportunities, as well as CRM and Performance Marketing to support traffic driving activities, with a focus on improving CVR and profitability.
- Leading trade meetings to review performance as well as looking ahead, identifying commercial opportunities to leverage growth and deliver digital KPIs
- Ownership of site optimization to drive cross selling to increase UPT and AOV
- Deliver profit growth through marketing channels and main site KPIs
- Use data to work with cross-functional stakeholders to guide and influence future focus & commercial opportunities, including but not limited to: Multi-variant testing, SEO, Localization, Product Opportunities and Website Development in line with target segment & business strategy
- Ensure seamless customer journey on all sites
- Working with Senior Change Manager to define requirements for business tool to support on-site optimisation
- Support the development of the personalization strategy to balance customer experience with local commercial opportunities
- Deliver best in class on-site visual merchandising and customer experience
- Leading and developing a highly motivated and talented team
- One direct report
- Built strong relationship with 3rd parties:
What are we looking for from you?
- Previous experience in a similar Trade management role
- Be able to think outside the box
- Results focused with strong business acumen and a desire to deliver work of the highest quality
- Financially savvy - a whizz with numbers and reports, great attention to detail. Amazing Excel/Google sheets skills and ability to create reports
- Amazing interpersonal skills - you'll have the opportunity to influence the strategic direction of the business in what is a very exciting time
- A Self-starter, highly motivated, proactive and positive attitude. Forward thinker who can drive ideas forward
- Hands-on, comfortable with the 'doing' - you'll be happy getting stuck-in to any task
- Super-resilient and comfortable working in a fast-paced and changeable environment (you'll be able to keep your cool and thrive on a challenge)
- Ability to work simultaneously with multiple teams in different locations and different time zones
- Previously working with onsite optimization tools including analytics, testing, content management (GA4, Salesforce, DynamicYields, Content Square, BazzarVoice)
- A team player not afraid to get stuck in
What do you get in return?
- Competitive salary
- 25 days holiday and bank holidays
- Fun working environment with regular social events
- Eligible to join the enhanced pension scheme after 12 month's service
- Staff discounts across the brands within Theo Paphitis Retail Group (Ryman, Robert Dyas and London Graphic Centre).
